Privacy Policy
Last updated: 20/08/2024
Introduction
The Starlight Dance Group Ltd ("we", "our", or "us") is committed to protecting the privacy of our students, their families, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and our services.
Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
Personal Information
- Basic data: email addresses, passwords (stored securely with one-way encryption and per-password salting)
- Sensitive data: medical conditions, family contact information, ethnicity
- Student information: name, age, dance level, attendance records
- Parent/Guardian information: name, contact details
Usage Data
We may collect information on how the website is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, screen resolution, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy section for more details.
How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our website
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To communicate about classes, performances, and events
- To process payments
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
Data Sharing and Transfer
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- With service providers: We may share your information with third-party service providers to perform tasks on our behalf and to assist us in providing our services. For example, we use PayPal for payment processing.
- For legal reasons: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
- With your consent: We may disclose your personal information for any other purpose with your consent.
Data Security
We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
You have the following data protection rights:
- The right to access, update or delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
Children's Privacy
Our service is intended for use by children under the supervision of their parents or guardians. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us.
Video Recordings and Photography
We record our performances and events for our streaming platform and promotional purposes. All students (or their parents/guardians for minors) sign a separate GDPR consent form for this purpose. These recordings may be used on our website or social media platforms.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Cookie Policy
Our website uses cookies to enhance your browsing experience and provide personalized service.
What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
How we use cookies
We use cookies for the following purposes:
- To enable certain functions of the website
- To provide analytics
- To store your preferences
- To enable login sessions
Types of cookies we use
- Session Cookies: These are temporary cookies that expire when you close your browser.
- Persistent Cookies: These remain on your device until you erase them or they expire.
Your choices regarding cookies
If you prefer to avoid the use of cookies on our website, you can turn off cookies in your browser settings. However, this may affect the functionality of our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
